Terms of service
Using PostMy.Social.
These terms explain how subscriptions, content creation and publishing work, and what we each need to take care of.
Your account and authority
PostMy.Social is operated by Hyperdriven (ABN 54 695 309 289), a sole trader business in Australia. You must be authorised to act for any business, website, Page or profile you connect. Keep your login details secure and tell us if you suspect someone has gained access without permission. If you invite other people into your workspace, give them only the access they need.
What the service provides
PostMy.Social helps you research content opportunities, prepare articles and social posts, and schedule or publish to supported connected accounts. Features depend on your plan, account permissions and the availability of the relevant platform. The integrations page explains which destinations are available and which are awaiting approval.
You can upload existing videos or generate AI videos. AI generation uses separately purchased Video Credits. You review the concept and quoted credit charge before approving a generation. The approved charge is not retrospectively increased because provider costs differ. Review the finished video before publishing; creative checks do not guarantee a particular result.
Subscriptions and payment
Your selected plan, currency and recurring price are shown before you complete Stripe Checkout. Standard subscriptions are billed monthly in US dollars and renew until cancelled. There is no free trial. Australian GST is not currently charged. Your bank may apply currency conversion charges.
The launch prices shown on our pricing page include a 50% discount from the stated full prices. They are monthly prices, not a discount on the first payment only. This does not promise that pricing will remain unchanged forever.
Manage your subscription, payment method and invoices through Billing in your workspace. Review the amount and timing shown before confirming a plan change.
Cancelling and payment problems
You can cancel renewal through the billing portal. Your subscription remains active until the end of the period already paid for. Cancelling renewal does not itself delete your account or content, or request a refund. Contact us if you need help with a charge or wish to request a refund.
If a payment fails, check your payment details in Billing. Paid features may become unavailable when your subscription is no longer active.
Your consumer rights
Nothing in these terms excludes or restricts rights and remedies that cannot lawfully be excluded, including applicable guarantees under the Australian Consumer Law. If the service fails to meet those guarantees, you may be entitled to a remedy such as rectification, cancellation, a refund or compensation, depending on the circumstances.
Content, permissions and approval
You retain your rights in the material you provide. You give us permission to store, process and transmit it as needed to provide the features you use, including sending approved content to your chosen publishing destinations. Make sure you have permission to use uploaded text, images, videos, names, likenesses and other material.
AI-generated work can contain errors, omissions or material similar to other content. Check business facts, claims, image rights and any regulated advice before publication. Search rankings, audience growth, leads and sales are not guaranteed.
If you enable Autopilot, you authorise the selected automatic generation, approval and scheduling actions using your approved brand information and settings. Review those settings carefully. Turning background work off stops new generation and scheduling; already queued posts keep their saved schedules and must be paused separately through their publication controls.
Usage allowances
Your plan’s generation and brand allowances are explained on the pricing page. Manual and automatic generation share the same allowance, and failed generation attempts count towards usage. Planning frequency and generation allowance are separate limits.
Each brand includes up to US$10 of estimated X API usage per calendar month, resetting on the first day of each month at 00:00 UTC. Publishing, media uploads, analytics and account checks count towards this allowance. Failed requests may count. Requests that would exceed the remaining allowance pause until it resets. Other connected channels can continue. This is a usage limit, not an additional monthly charge.
Connected services
Connected platforms have their own terms, account requirements and restrictions. They may refuse a post, revoke access or change their services. Your website hosting and any separate platform subscriptions remain your responsibility. Disconnecting an account does not remove content already published on that platform.
Acceptable use
Do not use PostMy.Social for unlawful, deceptive, abusive or privacy-invasive activity, to infringe someone else’s rights, or to breach a connected platform’s rules. Do not attempt to bypass account permissions or interfere with the security of the service. We may restrict access where necessary to address misuse, security risks or a legal requirement.
Privacy and support
Our Privacy Policy explains how we handle personal information. For questions about the service, billing or these terms, contact hello@postmy.social.